Support

Contact us

Email [email protected] for any question about your account, billing, or an integration. We usually reply within 1–2 business days.

Zoom integration — FAQ

How do I connect Zoom?
In Getholda, open Profile → Settings → Video calls, choose Zoom and click Connect Zoom. You'll be sent to Zoom to authorize the app, then returned to Getholda. See the step-by-step Zoom setup guide.

What does Getholda do with Zoom?
When you confirm an online session, Getholda creates a Zoom meeting and puts the join link on that booking for you and your client. If the session is cancelled or rescheduled, the meeting is deleted.

How do I disconnect Zoom?
In Settings → Video calls click Disconnect, or remove Getholda from the Zoom App Marketplace → Manage → Installed Apps. We then delete the stored Zoom token and stop creating meetings for your account.

What data do you keep?
Only the meeting ID and join URL linked to a booking, plus your OAuth token (stored encrypted). We never access recordings, transcripts or participant data. See the Privacy Policy.

Billing

Subscriptions are handled through Stripe. For invoices, plan changes or cancellation questions, email [email protected].